RETURN POLICY
Last updated June 18, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@walldecoreg.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Wall decor
Attn: Returns
RMA #
villa 168 Al choeifat street neighborhood 1 district 6 5th settlement new cairo
new cairo, Cairo 11835
Egypt
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.
The following items cannot be returned or exchanged:
● Customized orders
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Avoiding long return process customer can open the package received upon arrival, investigate for any problems and return the product with the delivering company.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01007776365
info@walldecoreg.com
